LABAKEPRO CLEANING LTD
Privacy Policy
Last updated: 6 September 2026
LabakePro Cleaning Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation or use our cleaning services.
1. Who We Are
LabakePro Cleaning Ltd is a company registered in England and Wales under Company Number 17034970.
Registered office:
19 Kennington Close
Gillingham
ME8 6QL
United Kingdom
Email: info@labakeprocleaning.co.uk
Telephone: 07818 192836
Website: labakeprocleaning.co.uk
For the purposes of UK data protection law, LabakePro Cleaning Ltd is the data controller responsible for the personal information described in this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, we may collect personal information including:
- Your name
- Email address
- Telephone number
- Property or service address
- Postcode or location
- Type of cleaning service required
- Details supplied when requesting a quotation
- Preferred dates and cleaning requirements
- Messages and correspondence you send to us
- Information relating to bookings and services we provide
- Payment and transaction information, where applicable
- Technical information relating to your use of our website
We ask that you do not provide unnecessary sensitive personal information through our website forms.
3. How We Collect Your Information
We may collect information when you:
- Complete a Request a Quote or contact form
- Contact us by telephone, email or another communication channel
- Request a quotation
- Make or manage a booking
- Use our cleaning services
- Communicate with us about an existing or previous service
- Visit or interact with our website
Certain technical information may also be collected automatically through cookies and similar technologies.
4. How We Use Your Information
We may use your personal information to:
- Respond to enquiries
- Prepare and provide quotations
- Arrange and manage cleaning services
- Communicate about appointments and bookings
- Provide customer support
- Process payments and maintain financial records where applicable
- Manage our relationship with customers
- Handle complaints, queries or service issues
- Improve our services and website
- Protect the security of our website and business
- Maintain appropriate business records
- Comply with legal, regulatory, accounting and tax obligations
- Send marketing communications where we have an appropriate lawful basis to do so
We will not use your personal information for purposes incompatible with those for which it was collected unless permitted or required by law.
5. Our Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:
Contract — where processing is necessary to provide a quotation, arrange a booking, fulfil an agreement or provide cleaning services you have requested.
Legitimate interests — where processing is reasonably necessary to operate and improve our business, respond to customers, maintain records, protect our business and provide effective customer service, provided those interests do not override your rights and freedoms.
Legal obligation — where we need to process or retain information to comply with applicable law.
Consent — where your consent is required, including for certain marketing activities or non-essential cookies.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.
6. Sharing Your Information
LabakePro Cleaning Ltd does not sell your personal information.
We may share information where reasonably necessary with trusted third parties that help us operate our business or provide services, including:
- Website hosting and technical service providers
- Email and communications providers
- Payment providers, where applicable
- Accountants, insurers and professional advisers
- IT and website-support providers
- Cleaning personnel or contractors where information is necessary to provide your booked service
- Government bodies, regulators, courts or law-enforcement authorities where required or permitted by law
Where another organisation processes personal information on our behalf, we take reasonable steps to ensure appropriate data-protection arrangements are in place.
7. International Transfers
Some technology providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate measures where required by law to ensure that the information receives an appropriate level of protection.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, tax, contractual and legitimate business requirements.
Different categories of information may therefore be retained for different periods.
When personal information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it.
9. How We Protect Your Information
We take reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
10. Cookies and Website Analytics
Our website uses cookies and similar technologies to support its operation, security and performance.
These may include:
- Essential cookies required for the website to operate correctly
- Preference cookies that remember certain choices or settings
- Analytics cookies that help us understand how visitors use our website and how the website performs
- Marketing cookies, where applicable, which may be used to measure advertising effectiveness or provide more relevant advertising
Where required by UK law, non-essential cookies will only be used after you have provided the appropriate consent.
You can accept, reject or manage non-essential cookies through the cookie-consent controls provided on our website, where available. You may also control cookies through your browser settings.
The cookies and third-party technologies used on our website may change as our website and technology providers are updated.
11. Marketing Communications
Where permitted by law, we may contact customers or prospective customers about relevant LabakePro Cleaning services.
Where consent is required, we will obtain it before sending marketing communications.
You may ask us to stop sending marketing communications at any time by using an unsubscribe facility where provided or by contacting us directly.
12. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to erase your personal information in certain circumstances
- Ask us to restrict processing in certain circumstances
- Object to certain processing
- Request transfer of certain personal information where applicable
- Withdraw consent where processing is based on consent
These rights are subject to applicable legal conditions and exceptions.
If you wish to exercise any of these rights, contact us using the details provided in this policy. We may need to verify your identity before fulfilling a request.
13. Complaints
If you have concerns about how LabakePro Cleaning Ltd handles your personal information, please contact us first so that we have an opportunity to address your concerns.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data-protection regulator.
Information Commissioner’s Office
14. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
LabakePro Cleaning Ltd is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy information before providing personal information to them.
15. Children’s Privacy
Our cleaning services are not specifically directed at children, and we do not knowingly seek to collect children’s personal information through our website.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.
The latest version will be published on our website and the Last updated date at the top of this policy will be amended accordingly.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data-protection rights or have concerns about how we handle your information, please contact:
LabakePro Cleaning Ltd
19 Kennington Close
Gillingham
ME8 6QL
United Kingdom
Email: info@labakeprocleaning.co.uk
Telephone: 07818 192836